Hard reset Motorola Moto Z Play Option 1
1. Go to Settings
2. Click on the menu About Phone
3. Next item Storage
4. Then click on Factory data reset
5. Mark opposite Factory Reset and Format disk
6. Click on Start cleaning
7. Reset will complete after Motorola Moto Z Play restart.
Hard reset Motorola Moto Z Play Option 2
1. Need to turn off the smartphone Motorola Moto Z Play
2. Press Volume Up + Turn on for a few seconds
3. Stop pressing the buttons when we see the brand logo on the display
4. Click Clear Data
5. Click on Start
6. The reset process will end after Motorola Moto Z Play restart.
Attention!
To fully perform a complete reset of Motorola Moto Z Play, a battery charge of about 80% is required.
When the reset is completed, all personal applications and data installed in the memory Motorola Moto Z Play will be erased.